Terms & Conditions

TERMS AND CONDITIONS

Welcome to pinaliadiamanteestudios.com (referred to as “Service,” “Site,” “Pinaliadiamanteestudios,” “we,” “us,” or “our”). By accessing or using this Site, you agree to comply with and be bound by these Terms and Conditions, our Privacy Policy, and any additional policies posted on the Site (collectively, “Terms”). If you do not agree to these Terms, or if you are under 18 years of age, please refrain from using the Site.

These Terms apply to the Pinaliadiamanteestudios website located at www.pinaliadiamanteestudios.com, and any associated websites or platforms linked by Pinaliadiamanteestudios or its affiliates.

We reserve the right to update or modify these Terms at any time at our sole discretion. Changes take effect immediately upon posting on the Site. Continued use of the Site constitutes acceptance of any updated Terms. You are responsible for reviewing these Terms periodically.

Product Availability & Pricing

All jewellery and products displayed on the Site are subject to availability. In rare cases, products may sell out before updates are reflected online. If an item becomes unavailable after purchase, we will contact you with alternative solutions or cancel your order with a full refund.

We strive for accuracy, however errors in pricing, descriptions, or data may occur due to human or system limitations. We reserve the right to correct such errors and cancel or adjust affected orders. If the correct price is higher than the listed price, we may contact you for approval or cancel the order. Prices are subject to change without notice. No price negotiations are accepted.

Certificates & Documentation

Loose diamonds or gemstones supplied with certification will include their original grading documents. Failure to return original documentation may result in a replacement fee.

Comparison Purchasing

To maintain fair pricing, we do not support comparison purchasing, where items are bought with the intent to return multiple pieces later. We are happy to assist you prior to purchase to ensure the correct decision.

Product Information

We aim for accuracy in photography, specifications, dimensions, and color. Differences in monitor settings and handcrafted details may result in minor variations. Gemstone and diamond weights and measurements may vary within accepted industry tolerances.

Ethical Sourcing

Pinaliadiamanteestudios is committed to responsible sourcing. We purchase diamonds and gemstones only from trusted suppliers who comply with ethical and conflict-free standards, including the Kimberley Process.

Privacy Policy

Please refer to our Privacy Policy for details on how your personal information is collected and protected.

Site Content

All content on this Site, including text, designs, photography, logos, graphics, product listings, data, and software, is the property of Pinaliadiamanteestudios or its licensors and is protected by intellectual property laws. Use of content without written permission is prohibited.

Trademarks

The Pinaliadiamanteestudios name and logos are trademarks and may not be used without official written consent.

Use of the Site

You are granted a limited license for personal, non-commercial use only. You agree not to:

  • Reproduce, distribute, sell, or commercially use any content

  • Modify or create derivative works from Site material

  • Collect product listings or data for commercial use

  • Use data mining tools, scraping, bots, or automated access systems

  • Interfere with Site functionality or security

Any unauthorized use terminates your license to access the Site.

Third Party Content & Links

The Site may contain links to third-party content. We do not control or endorse such content and are not responsible for accuracy, availability, or related damages. Access third-party sites at your own risk.

User Submissions & Reviews

Any content submitted (reviews, comments, suggestions, media, etc.) becomes the property of Pinaliadiamanteestudios and may be used for any purpose without compensation. You represent that content you submit does not violate laws, rights, or intellectual property ownership.

Prohibited content includes illegal, defamatory, obscene, abusive, fraudulent, harmful, or infringing material. We reserve the right to remove inappropriate user-generated content.

Service Availability

We aim to keep the Site available at all times but may temporarily suspend access for updates or technical issues.

Indemnification

You agree to indemnify and hold harmless Pinaliadiamanteestudios from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

Disclaimer of Warranty

This Site and all content are provided “as-is” without warranties of any kind. We do not guarantee error-free, uninterrupted service or warrant that content is accurate or secure.

Limitation of Liability

Pinaliadiamanteestudios shall not be liable for any damages, losses, disruptions, or inaccuracies resulting from use of the Site or products purchased from the Site.

Dispute Resolution

Any dispute arising from these Terms will be resolved individually through arbitration, not in court, and not through class actions. Detailed arbitration procedures will follow applicable legal standards.

Termination

We reserve the right to terminate access to the Site at any time for any reason.

Severability

If any provision in these Terms is found unenforceable, the remainder shall remain in effect.

Contact Information

For questions or assistance, contact us at:
Email: pinaliadiamanteestudios@gmail.com
Website: https://pinalia-diamante-estudios.com/